The DPDP Problem: We're Implementing Before We Understand

Why It's Important to Understand DPDP Before Putting It into Practice

India's new data protection law—the Digital Personal Data Protection Act (DPDPA) 2023 and its accompanying rules from 2025—is changing everything about how companies handle personal data. Privacy isn't just about having the right policies on paper anymore. It's now something you need to actively manage, be accountable for, and take seriously at the highest levels of your organization.

As we mark Data Privacy Day and everyone's talking about compliance and readiness, here's the thing: you can't implement DPDP if you don't really understand it first.

That's exactly why Day 1 of QRC's DPDP Implementer Workshop was all about building that foundation—understanding the why, what, and who before diving into the how.

The Reality Check: Most People Still Don't Know About DPDP

Even though this law is a big deal, awareness is surprisingly low:

• Only 16% of consumers have even heard of the DPDP Act
• More than half (56%) don't know what data protection rights they have
• 69% don't realize they can withdraw their consent
• 72% have no idea that companies need parental consent to use children's data

And it's not much better on the business side:

• Only 40% of organizations say they understand DPDP
• Just 9% feel they truly have a comprehensive grasp of it

These numbers show us something important: when companies fail at DPDP compliance, it's usually not because they don't care—it's because they didn't fully understand what they were supposed to do in the first place.

What's DPDP Actually Trying to Do?

At its heart, the DPDP Act is about:

• Protecting people's digital personal data
• Making sure data is processed lawfully and responsibly
• Finding the right balance between privacy and innovation (including AI)
• Setting up proper enforcement through the Data Protection Board of India
• Creating one consistent privacy framework that works across all industries in India

The law puts people—called "Data Principals"—at the center, while giving clear responsibilities to the organizations handling their data.

Who's Who in the DPDP World

One of the most important things we covered on Day 1 was getting clear on the different roles. DPDP introduces specific accountability structures:

• Data Principal: That's you—the person whose data is being used
• Data Fiduciary: The organization that decides why and how your personal data is processed
• Data Processor: A company that processes data on behalf of a Data Fiduciary
• Consent Manager: A registered intermediary that helps you give, manage, and withdraw your consent

Getting these roles right matters a lot, because who's responsible for what—and who gets penalized if things go wrong—depends entirely on these classifications.

What Does DPDP Actually Cover?

Covered:

• Digital personal data
• Offline data once it's been digitized
• Processing that happens in India
• Processing outside India if you're offering services to people in India

Not covered:

• Offline data that stays offline
• Personal or household activities
• Information that's already publicly available

This means DPDP applies to pretty much everyone—big companies, small startups, and even foreign companies serving Indian customers.

What Rights Do People Actually Have?

DPDP gives individuals real, enforceable rights:

• Right to Access: Find out what personal data a company has on you and who they've shared it with
• Right to Correction & Erasure: Fix wrong information or delete data that's no longer needed
• Right to Grievance Redressal: Complain to the company, and if that doesn't work, escalate to the Data Protection Board
• Right to Nominate: Choose someone to exercise your rights if something happens to you

These aren't just theoretical rights—companies need to set up actual processes and systems to handle these requests.

Consent: It's Not What You Think

Under DPDP, consent has to be:

• Freely given (no pressure)
• Informed and specific (you know exactly what you're agreeing to)
• Clear and unambiguous
• Unbundled (not hidden in a package deal)
• As easy to withdraw as it is to give

This changes everything about how companies design their consent forms, privacy notices, and user experiences. Those old "I agree to everything" checkboxes won't cut it anymore.

What Organizations Need to Do

Companies acting as Data Fiduciaries must:

• Put in place proper technical and organizational safeguards
• Only use data for the purposes they stated
• Tell both the Data Protection Board and affected people if there's a data breach
• Delete personal data when consent is withdrawn or they don't need it anymore

DPDP compliance isn't a one-and-done project—it's ongoing.

Significant Data Fiduciaries: The Big Players

Some organizations get classified as "Significant Data Fiduciaries" (SDFs), which means they have extra responsibilities:

• Appointing an India-based Data Protection Officer
• Conducting Data Protection Impact Assessments
• Getting regular independent audits
• Reporting directly to the board or top management

Figuring out whether you're an SDF is crucial, because getting this wrong can itself be a compliance violation.

The Penalties Are Real

The DPDP Act comes with serious financial penalties:

• Up to ₹250 crore for failing to implement proper security
• Up to ₹200 crore for not reporting breaches correctly
• Up to ₹200 crore for violations involving children's data
• Up to ₹150 crore for SDF non-compliance

And here's the thing: you can get penalized not just for actual breaches, but also for governance failures—like not conducting required assessments, messing up consent processes, or getting roles wrong.

What Comes Next

Day 1 of the workshop was deliberately focused on answering "What does DPDP actually require?" before moving to "How do we make it happen?"

As we move into Day 2 and beyond, we'll shift to:

• Actually operationalizing these requirements
• Building privacy into day-to-day business processes
• Making DPDP work alongside existing security and governance frameworks

Privacy under DPDP isn't something coming in the future—it's here now, it's enforceable, and it's measurable.

Bottom Line

On Data Privacy Week, here's what matters:

Organizations that treat DPDP like just another legal checkbox will struggle. Those that see it as a real transformation in how they operate will succeed.

This article is based on insights from Day 1 of QRC's DPDP Implementer Workshop, designed to help organizations build real clarity and practical readiness for DPDP implementation.